The Staff Operations Platform.
for Modern Hotels.
Centralizes housekeeping, maintenance, guest requests, and team performance into one simple system, designed specifically for hotels that want to elevate service and guest satisfaction.
FOR HOTEL MANAGERS
Total visibility. Faster
decisions. Better reviews.
CINCO gives managers a real-time operational overview, room status, staff performance, open tasks, guest requests, and service resolution timelines.
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FOR THE STAFF
Clear tasks. Zero
confusion. Work that flows.
CINCO organizes daily housekeeping and maintenance tasks in a clean, mobile-friendly interface. Teams always know what to do, where to go, and how to report progress, with photos and timestamps.
FOR GUESTS
A modern,
effortless stay.
CINCO gives guests a simple, mobile experience to request what they need: extra towels, amenities, maintenance services, and to see important stay information.
Guest App Screenshot 1
Guest App Screenshot 2
ADMIN PANEL
Room cleaning administration
Have visibility of all rooms and their cleaning states in real time. Kanban board with drag and drop to optimize task assignment to housekeeping staff.
Incident management
Staff management
Performance analytics
STAFF APP
My daily tasks view
Clear, prioritized list of all assigned rooms and their current status. Swipe to mark as completed. Push notifications when new urgent tasks are assigned.
Shift check-in/out
Report incidents
Internal team chat
GUEST APP
Request room service
Ask for extra towels, amenities, room service or cleaning with a few taps. Real-time tracking of your request status. Notification when staff is on the way.
Report problems
Stay information
Leave feedback
Operational Excellence = Exceptional Guest Ratings.
CINCO empowers teams to respond faster and deliver better service, every time.
Frequently Asked Questions
What is CINCO?+
CINCO is a comprehensive staff operations platform designed specifically for modern hotels to manage housekeeping, maintenance, guest requests, and team performance.
How does CINCO improve guest satisfaction?+
By streamlining operations and enabling faster response times, CINCO helps your team deliver exceptional service that leads to better guest reviews.
Is CINCO mobile-friendly?+
Yes! CINCO is fully mobile-optimized for both staff and guests, allowing them to access everything they need from their phones.
Can I try CINCO before committing?+
Absolutely! Contact us to schedule a demo and see how CINCO can transform your hotel operations.